Community Driven Technical Support

Datasoul is a community driven business currently operating out of Auckland.

Datasoul will reshape the way you think about the computer industry. Finally, a customer-oriented technical support company you can have faith in!

Information Technology systems have become such a crucial and integral part of everyday business life that even the slightest glitch can have a very grave impact on business performance. It is important, therefore, that your IT systems are designed to run as smoothly and safely as possible and that if things do go wrong you have the confidence that they will be sorted quickly and effectively.

However, not all companies can afford in-house IT support managers and technicians, so having an IT support company on your side that you know is only a phone call away and will go into immediate action for you is not so much a luxury as a necessity.

All of the computer service options are at your fingertips: business computer support, home technical support, computer drop-off service, and laptop/desktop messenger support.  Whether a small office or large corporation, you may outsource your technical needs to us for certified and reliable, cost-effective IT solutions.  Your business will receive top tech support with the utmost care and professionalism.  For home computer users, you will also receive priority treatment for your computer inquiries.  Whether a business or home, we understand you are looking for expertise, reliability, and swift attention.  Look no more with the experts at Datasoul.  You will receive top-notch computer service due to our genuine concern and dedication to satisfy your technical concerns and objectives.  Our qualified technicians will take your computer network to another level and impart the IT knowledge necessary to make you comfortable going forward.   

Other specialties available to you are: IT outsourcing, web design & hosting, security protection, research, search computer for lost data, data protection, and training.

Contact Datasoul to support a local business that supports you.

 

Information Technology Professionals

We are able to provide you access to a team of specialised professionals that have a passion for technology and the many benefits it can bring to your business systems and communications.

Existing customers receive Remote Support via the internet to quickly and effeciently diagnose and repair the majoirity of IT issues caused in the office or home.

Minimise downtime and get greater peace of mind by knowing experts are at hand, without being weighed down by the full weight of carring an IT support team.

We look at providing complete solutions and will take the time to fully understand not only your requirements, but also your business, this is key to providing a solution that fits YOU.

We explain things in simple terms that make it easy for you to fully understand and we recommend processes that would suit your business and tell you why. We then make technology work for you and your company, with as little interruption as possible.

We work with a variety of companies that do not have their own specialised IT Staff and we can become an extension of your own company; effectively it is like having your own IT department on call, just without the expense of actually hiring dedicated IT support staff.

 

 

Web Hosting And Development

You don't have your own web address yet?  That's okay! We'll help you get started on the web.  

Our professional Web Hosting plans include all the features you are looking for at a fair and reasonable price.

Wheather it's a simple static page you're looking, or a dynamic web engine - Datasoul can create and host your Web Applications. It's not scary at all!

Got e-mail? We do!

 

IT Services Management (ITSM)

IT Service Management (ITSM) is a discipline for managing information technology (IT) systems, philosophically centered on the customer's perspective of IT's contribution to the business. ITSM stands in deliberate contrast to technology-centered approaches to IT management and business interaction. The following represents a characteristic statement from the ITSM literature:

Providers of IT services can no longer afford to focus on technology and their internal organization, they now have to consider the quality of the services they provide and focus on the relationship with customers.

 

Disaster Recovery

How would it affect your business if you lost critical data or had an unexpected loss of access to your computer systems?

Most companies would suffer geatly, which is why we can provide robust, reliable IT Systems to meet the demands of your growing business. From remote access solutions to online backups, we will ensure your computer systems and critical data are covered in the event of a disaster.